The term and condition and consists of some important information about Hike on Travel & trek Pvt. Ltd which in necessary for you to read carefully and understand them. The booking terms and condition comprises of a contract which legally binds you to the Hike On Travel & Trek Pvt.Ltd.
Booking & Payment
To book your trip you must send us filled booking firm along with 40% of the non-refundable deposit. This refer as you have accepted the terms and conditions of Hike on travel & Trek. Now you need to scan copy of your passport to our office, after receiving your passport, booking firm and 45% of non-refundable deposit we will send you a final confirmation letter.
All the deposit and form are required per person per trip. For further information regarding direct deposit details please contact us. A bank service charge may also be needed which is to be paid during the time of deposit.
We only accept Visa or Master Card along with that 5% will be added as levy for card processing fee. The remaining of the balance is to be paid before 18 days of our trip departure date. Hike on travel & Treks provides you the right to cancel your trip.
If possible we too will accept your last minute booking which is one week prior to tour departure date. Now, full payment is required at the same time.
Cancellation and Booking Changes:
The terms and condition required for cancellation and booking changes are follows:
For canceling you trip you must inform us at minimum 20 days before the trip departure date. Such information commences from the day notice is received. Cancellation is valid with approval from the company only after receiving the documentation. As you canceled your trip 30% of the advanced payment will be deducted as cancellation charge
If the clients provide information about cancellation about the trip that will not be refunded. And if the client leaves the trip for any reason whether that is voluntarily, involuntarily or if any violate the norm the trip has commenced that too will not be refunded. We too will not refund any meals, accommodation or services not used.
If you want to change the original tour you need to submit the written document deliberating the changes required. Though every possible effort will be made changes are not guaranteed.
If you are not able to travel due to some authentic situation like because of death, injury or serious illness of the passenger, close relative or friend, redundancy or jury service you can postpone or transfer your booking to another person, provided they meet all the requirements needed to that tour. Though it is necessary for you to provide proof that you are unable to travel at the time and change you’re booking. You need to pay US $ 100 per person to postpone or transfer the tour. This should be done two weeks before the trip departure, after 13 days no option will be left.
Passport & Visa:
You need to have a valid passport having minimum of 6 months of validity from the return date. You can get Nepalese visa from the Nepalese consulate in your country or arrival in Kathmandu Airport. The costs of Visa are exclusive responsibility of clients.
Travel insurance is must for all the clients for any tour. The insurance should offer enough protection for full duration of the tour which covers personal injury, death, medical expenses, repatriation expenses, helicopter rescue, air ambulance and adequate cover for baggage.
Health and fitness:
All tour and treks in Nepal demand a sufficient level of fitness, therefore you should check with your doctor concerning your health and fitness before preceding your journey. You have any pre existing medical condition or disability you might increase the risk of you requiring medical attention you need to inform to Our company. This may also hamper your ability to travel.
A legal guardian must be there accompanying the travelers under the age of sixteen. If you have any queries related to age contact us for further information.
You should agree that we (Hike on Travel & Trek) can use image you have taken during the trip without any compensation to you. This is needed for publicity and promotion through whatever medium it can be.
Changes to Your holiday & Pricing:
While traveling with us you need to have a maximum degree of flexibility, good sense of humor and considerate about the mode of transportation, accommodation and itinerary may change even after the tour has started due to some unavoidable circumstances such as flight delay, cancellation or postpone due to whether in the high altitude or other erratic situation like land slide, road blockage, flood, snow, political instability etc. in such condition Hike on Travel & Trek cannot refund any duty due to prior supplier arrangements. If doable we will make an effort to provide you any other alternative trip of same category.
We do not acknowledge any blame regarding loss of employment, delays or compensation that results from situations which are beyond our control.
Our holiday, tour and trek packages are designed based on twin share accommodation. Thus, an extra appendage will be charged to those clients who do not have another tour participant to share accommodation with.
We too reserve the right to modify our pricing rates posted in our marketing material, under various situations which are beyond our control for e.g. changes in exchange rate, government action etc.